About ORHP
Our vision of People Helping People is what sets us apart. We take pride in serving our customers, ensuring we offer the most comprehensive coverage and caring service.
You have our promise, a promise that has supported our growth to become the nation's third largest home warranty provider.
Our Promise
We Care. We handle claims on a case-by-case basis: fast, friendly, efficiently.
We Listen. We understand there is a human side to home warranties.
We’re Dependable. We want to give solutions, not excuses.
We’re Helpful and Sincere. We take pride in the service we offer.
We Know the difference between “company policy” and “customer service.”
We Set the Premier Example. We offer comprehensive coverage and quality service at reasonable rates.
Our Goal is to create a positive difference in your life.
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Freedom Home Warranty Customers
Our goal at Old Republic Home Protection is to provide you with a seamless transition, honoring the service contract you held with Freedom Home Warranty.
While Freedom Home Warranty discontinued service in March 2020, we were unable to step in until May 2020. We’re now working diligently to process new and backlogged requests. Please know that our effort is focused and sincere, and in keeping with our spirit of People Helping People.
We know you may have questions along the way, and we ask for your patience during this transition period. We will be as diligent as we can to process the work and respond to your concerns. Through it all, we hope to gain your trust and prove that we live up to our vision of providing the industry’s premier customer service experience, making a positive difference in the lives of others.
Requesting Reimbursement for Existing Claims
Important Note: If you already submitted a request for reimbursement to Freedom Home Warranty, please do not submit a second request. We are currently working through requests placed with Freedom Home Warranty and will respond as soon as practical.
You will be reimbursed for covered services you received under the terms and conditions of the Freedom Home Warranty plan. Our goal is to reimburse you as quickly as possible.
To submit a new request for reimbursement, please visit our Freedom Home Warranty reimbursement page, read the instructions, and complete the simple form.
Requesting Service
To make a new request for service, you can:
We will dispatch a service provider in accordance with the terms and conditions of your Freedom Home Warranty plan.
Homeowner Central
Homeowner Central is your free online platform for managing your home warranty needs. You can use it to:
- Request service
- View your service history with ORHP (does not contain Freedom Home Warranty data)
- Check the status of existing service requests with ORHP
- Register or renew your home warranty plan
- And more!
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Real Estate Professionals
Rest assured, you and your clients can count on us to provide excellent home warranty coverage and service.
Your clients deserve the best—and so do you! While protecting your clients from the high cost of unexpected repairs, an ORHP home warranty can also help reduce your financial risk and increase your referrals.
Don't miss the many resources we offer real estate professionals to help grow your business. To find out more, please contact your local ORHP Account Executive using the tool below. They're waiting to serve you!
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Service Providers
We appreciate the professional service you provide, and we believe in paying you for services rendered as quickly as possible.
Submitting Invoices for Payment
Important Note: If you already submitted invoices for services rendered to Freedom Home Warranty customers, please do not submit a second time. We are currently working through invoices submitted to Freedom Home Warranty and will pay them as soon as we can.
We want to pay you as quickly as possible for covered services under the terms and conditions of Freedom's home warranty plan.
If you have not yet submitted your invoice(s) for payment, please visit our Freedom Home Warranty invoice page, read the instructions, and complete the form. We're sorry for this extra inconvenience, but we have the same goal... to get you paid!
Join Our Independent Service Provider Network
Let's make it official! Joining our network is a great way to grow your business and increase your profits. Click here to learn more. We look forward to working with you.
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