About Us » Privacy Policy [Effective January 2014]

To Our Customers:

Maintaining your privacy is important to us, so whether you visit our web site or contact our service center, please be assured that we are keeping your personal information safe and secure.

Information We Collect:

We collect non-public personal information about you from the following sources:

  • Information we receive on home warranty applications and other forms.
  • Information we receive in regard to your transactions with us.
We do not track persons who contact our website, nor do we send "cookies" to their computers.

The only reason that we collect and maintain customer information is to serve you and administer services on your behalf.

Therefore, you do not need to call, or take any action, to prevent disclosure of your non-public personal information.

Information Disclosure:

We do not sell your information to anyone.
We do not disclose any information about our customers or former customers to anyone, except as required by law.

We restrict access to your information to authorized individuals who need to know the information to provide the requested services and products to you.
We maintain physical, electronic and procedural safeguards to further protect your information.

When it comes to sharing information, we do so only for specific purposes.

We may share your information outside the company only as authorized by you, or for a specific business purpose. Companies that we share information with may include Service Providers who provide service to you under the Terms and Conditions of the Home Warranty Plan Contract, data processing companies who help us administer services to you, or companies that might assist us, for example, in fulfilling our obligations to you, such as mailing your Home Warranty Plan Contract, or contacting you to inform you of your rights to renew.

These companies and Service Providers are subject to confidentiality provisions and restrictions that prohibit using the information beyond the performance of the specified services on your behalf, and are specifically prohibited from independent use of the information.

In the event you have any questions or concerns regarding this policy, please contact us directly at ORHP.com or call us at 1-800-445-6999.

Our Privacy Policy may be updated annually.