Complete and submit the simple sign-up form. One of our Contractor Relations Agents will contact you.
Our Standard Plan typically includes coverage for: water heaters, electrical, plumbing, heating systems, kitchen appliances, etc. Optional Coverage may include air conditioning, well pump, pool/spa equipment, washer/dryer, and more. View a Current Brochure for your state to learn more.
Plan Holders will contact ORHP to request service. We then send you a request to contact the Plan Holder to set up a service appointment. When you arrive to the appointment, you will collect the Trade Call Fee (TCF) and diagnose the issue. Should you need to verify coverage or for authorization requests, contact ORHP at 800.858.4488. You will then begin the repair/replacement process. After you have completed the job, you can enjoy online billing and timely payment through your Contractor Connection account.
Contractor Connection is ORHP’s portal where Independent Network Service Providers can review/update company information, view work orders, update status, request authorization, send invoices, and more!
Just follow these simple steps:
If you have specific questions regarding an active work order, please do one of the following:
We have two methods for updating your GLI. Our preference is to receive it via email directly from your insurance carrier. Many insurance carriers offer to send out updates upon renewal. Check with yours to see which options are available. If your insurance carrier will not send out updates, you may send us a copy using one of the following methods. All insurance updates will be verified upon receipt and ORHP must be listed and maintained as Additional Insured. To avoid hold-ups when updating your insurance, please see the Service Provider Guide for detailed information on our requirements.
Each time you renew your license, you should email a copy to email@example.com (preferred) or fax a copy to 925.866.0916. All license updates will be verified upon receipt. You should also notify ORHP immediately if there is a change in your license status that could affect your ability to provide service.
We understand that life happens and appreciate your willingness to communicate with us before your workload becomes overwhelming. Through Contractor Connection, you can lower and even stop your workflow quickly and easily online! All Service Providers can also email us at firstname.lastname@example.org. If you don't have access to email, please call 877.579.4559 and follow the voice prompts to change information in your account. Leave a message letting us know what you need, and we'll take care of the rest!