|I wanted to let you know about the great customer service I received from your company. When my cook top exploded, your representative was sincerely concerned about the safety of everyone in our home, and she sent a serviceman the next day. The serviceman was informative, prompt, personable, and helpful. He explained the process and assured us that we had purchased a good Home Warranty Plan and that Old Republic Home Protection would take care of us without a hassle. That was nice to hear from a third party. Your company was prompt in contacting me to let me know that it would take up to two days to get a resolution because of the complex nature of the service request. I was contacted the very next day and given two options to resolve my problem. The customer service rep on the phone was again sincere, helpful, and friendly.
Thanks again for the great customer service.